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Privacy Policy

LAST UPDATE: NOVEMBER 19TH,2024 PUBLISHED: NOVEMBER 19TH,2024

Welcome to Snapshot by Clive AI ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal and business data is handled responsibly and securely. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, products, and services ("Services"). Please read this policy carefully to understand our practices regarding your information.

Information We Collect

Personal Information - We may collect personal information that you voluntarily provide to us when you:1. Register for an Account: Name, email address, phone number, and other contact details.2. Use Our Services: User inputs, queries, and commands.3. Communicate with Us: Feedback, support requests, and other communications.Business Information - For business users, we may collect:1. Company Details: Company name, industry, size, and contact information.2. Operational Data: Data from integrated platforms (e.g., Slack, Google Drive, APIs).3. Transactional Data: Information related to business operations and decision-making processes.Technical Information - We automatically collect certain technical information when you use our Services, including:1. Device Information: IP address, browser type, operating system, device identifiers.2. Usage Data: Pages visited, time spent on pages, interaction with features, and other usage statistics.3. Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to enhance your experience.

How We Use Your Information

We use the collected information to: 1. Provide and Improve Services: Deliver, maintain, and enhance our Services, ensuring they meet your needs.2. Personalize User Experience: Customize content and recommendations based on your preferences and usage patterns.3. Analyze Data: Conduct data analysis to understand how our Services are used and to develop new features.4. Communication: Respond to your inquiries, provide customer support, and send important updates about our Services.5. Compliance and Legal Obligations: Fulfill legal obligations, enforce our policies, and protect our rights and property.

How We Share Your Information

We may share your information in the following circumstances: With Service Providers - We may share your information with third-party service providers who perform services on our behalf, such as: 1. Data Hosting Services: Cloud service providers hosting our infrastructure, ensuring they meet your needs.2. Analytics: Providers that assist in analyzing how our Services are used. preferences and usage patterns.3. Communication: Email service providers facilitating our communication with you.For Legal Reasons - We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations. Business Transfers - In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. With Your Consent - We may share your information with other parties when you have given explicit consent to do so. Aggregated and Anonymized Data - We may share aggregated or anonymized data that does not personally identify you for various purposes, including research and analysis.

Data Security

We implement robust security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include: 1. Encryption: Encrypting data in transit and at rest using industry-standard protocols.2. Access Controls: Restricting access to your information to authorized personnel only.3. Security Assessments: Conducting regular security assessments and audits to identify and mitigate potential vulnerabilities.4. Incident Response: Maintaining an incident response plan to address any data breaches promptly and effectively.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information: Access and Correction - You can access and update your personal information by logging into your account or contacting us directly.Deletion - You may request the deletion of your personal information, subject to certain exceptions required by law.Restriction of Processing - You can request that we restrict the processing of your personal information under certain circumstances.Data Portability - You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.Opt-Out - You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in such communications or by contacting us.Non-Discrimination - We will not discriminate against you for exercising your privacy rights.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws, implementing appropriate safeguards to protect your data.

AI-Specific Data Handling

AI-Generated Content - Snapshot utilizes AI to generate responses, reports, and perform various tasks. The data processed by Snapshot, including user inputs and outputs generated by the AI, are handled in accordance with this Privacy Policy.Data Usage for AI Training - We may use anonymized and aggregated data to train and improve our AI models. This data is stripped of personal identifiers to protect your privacy.Limitations of AI Outputs - While Snapshot strives to provide accurate and reliable information, it may occasionally produce inaccurate or incomplete outputs. Users are responsible for verifying critical information independently. This limitation does not affect our commitment to data privacy and security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our Services. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our Services.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you by: 1. Posting a prominent notice on our website. 2. Sending an email to your registered email address (if applicable). 3. Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at: Business: Clive AI, Inc Location: Dover, Delaware, USA Email: hi@cliveai.com Type: Delaware C Corp We will make reasonable efforts to address your inquiry in a timely manner and in accordance with applicable laws.

Compliance with Data Protection Laws

We comply with all applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant international, national, and local laws.

Conclusion

Protecting your privacy is of utmost importance to us. We are dedicated to safeguarding your information and ensuring that your interactions with Snapshot by Clive AI are secure and transparent. This Privacy Policy outlines our commitment to data privacy and provides you with the information you need to make informed decisions about your data